eCare

Practitioner and Patient Apps

Brand/Project:

EMI Advisors, NIH Multiple Chronic Conditions, Healthcare IT

Role:

Senior UX Designer

Date:

Q3-Q4 2023

Context:

As part of a federal health contract we were tasked with creating two interconnected applications that leverage new healthcare data interoperability standards to facilitate exchange of health information between patients and provider (what a mouthful).  We entered the project midway, inheriting an initial attempt from a previous contractor whose software and UX designs were subpar.

The Problem

We need to create an application for health practitioners and an app for patients that leverage new health data interoperability standards for cross communication.

* Additional Considerations:

  • All data to be displayed needed to be compliant with FHIR health data standards requiring cursory understanding of these standards and close collaboration with subject matter experts
  • All UI designs needed to abide by MUI guidelines as the project was developed in React with little bandwidth for style/UI customization


The Solution

Map information architecture and improve upon the existing UI styles

Data Flow

Diagram of the flow of electronic health record data
These two apps would allow:
  1. Practitioners to access health goals and survey results created by patients
  2. Patients to see their clinical diagnosis, medications, and vital measures across all of their healthcare providers

Original Practitioner App Design

The design we inherited when our team joined midway through the project.

Screenshot of the original eCare app design

Design System

From the original design I developed a loose design system base in MUI. Because developer resources were limited, I aimed to keep custom styles minimal.

eCare app design system

Improved UI

Combining the original design patterns and the new design system, I created an improved UI.

UI of a healthcare app for providers

Patient Application

A similar re-design was conducted for the patient application but for sake of time, we won’t go too deep into that. The original is on the left and the re-design is on the right.

UI of a healthcare app for patients
UI of a healthcare app for patients

🧑‍🔬 *Focus Group* 🧑‍🔬

At this stage a focus group to improve upon the practitioner app was conducted. That can be found as a separate care study.
eCare Focus Group

The Results

Improved new design and implementation of feature recommendations from the focus group.

Final Designs in Figma

A click through prototype was also made in Figma and used for facilitation of a focus group related to this project.

Click-through Prototype